“So much of what we call management consists in making it difficult for people to work.” – Peter Drucker
Daily Nugget of Gold 1272
A Most Valuable Skill
What is it, do you suppose? What is the most valuable skill in business? Is it knowing the ins and outs of how the internet and computers work? Or perhaps, would it be finance and accounting skills? Could it be a deep understanding of organizational structure? Is it maybe just knowing inside and out the product line of whatever a company was trying to sell? Oh- how about customer service skills, surely that one ranks high, doesn’t it?
“A good leader takes a little more than his share of the blame, a little less than his share of the credit.” – Arnold H. Glasow
There’s a hint at what we are talking about in that quote. Do you know what it is? Not sure yet? How about this one:
“Don’t find fault, find a remedy.” – Henry Ford
What could we be driving at here? Is this a skill taught in business school?
“The key to successful leadership today is influence, not authority.” – Kenneth Blanchard
Let’s look at a couple of thoughts from Dale Carnegie on the subject:
“You can close more business in two months by becoming interested in other people than you can in two years by trying to get people interested in you.” – Dale Carnegie
“Any fool can criticize, complain, and condemn—and most fools do. But it takes character and self-control to be understanding and forgiving.” – Dale Carnegie
Sure, there are a lot of things people should learn to do in order to be successful in business, but it seems to us that one of the most important things we can do- if not THE most important thing we might want to learn are the people skills. By genuinely being interested in others, we form the relationships that can build monumental success. If we examine any great company, institution, organization, or country, we are likely to find people who are passionate about the people around them and their common purpose.
Question of the Day to Ask Ourselves
“What can I do to get better at dealing with other people for our mutual benefit?”
Copyright 2015 Kevin Littleton, all rights reserved.