“Wealth is the ability to fully experience life.” – Henry David Thoreau
Daily Nugget of Gold 1283
A Different Attitude
Whether we are talking about succeeding in business or in a job, there is something we can do which will help us do better. What do we mean by better? By having more customers if we are in business for ourselves, or by having the potential to earn more if we have a job. Another way what we’re about to talk about is better is that we will have more satisfaction in doing what we do. That in turn leads to having a happier life, doesn’t it? So what’s this magical attitude shift which can do these things? It’s a focus on providing value. Few of us would turn down more of the green stuff, and many of us would say that more of that would make us happier, besides.
Many people view the idea of providing value as losing something they previously had. “If I give more, it only makes sense that I’ll have less to give”, some may say. Well, that’s not exactly true. When we are finding ways of giving of ourselves what often happens is we find fresh resources within us from which to give. It goes back to that “job satisfaction” thing we talked about, if we are happier overall, then doing more seems fun and rewarding.
Focusing on adding value to what we do has another benefit we would not likely have uncovered had we not tried to do so, and that is finding ways to increase our efficiency. Think of a doctor. If she has to set the appointments, answer all the incoming calls, do the record keeping, and tend to the payments, those tasks all take away from the time she could be treating patients. Her best way of utilizing her talents which cost something like 10 years of her life in higher education would be to free herself of many of the tasks better left to her office staff.
Even if we are all alone in our business, we can find ways to do things more efficiently in order to free up time to provide better service. The founder of Wendy’s, Dave Thomas, liked the idea of making their hamburgers square so as to remind all of their employees not to cut corners. What he meant by that was not to shave off the service provided to the customer. He wanted people to focus their efforts on giving the customer full value for their dollar. Being efficient in doing what we do is one way we can do more for the people we serve.
There’s another big reason we want to provide people with the most for their money, can you guess what it is? We left it out in this discussion now so that we can do justice to it next time. See you then!
Question of the Day to Ask Ourselves
“What can I do to increase the value of what I do?”
Copyright 2015 Kevin Littleton, all rights reserved.